top of page

Privacy Policy

Last updated: 11/11/2025

Mini Dunes Coffee & Play (“we”, “our”, or “us”) is committed to protecting your privacy and keeping your personal information safe.
This Privacy Policy explains how we collect, use, and store information when you visit our café, use our website, or contact us online.

1. Who We Are

Mini Dunes Coffee & Play
86–88 Lancaster Road, Preston, PR1 1DD
Email: [Insert contact email]
Phone: [Insert phone number]

We operate as a family café and indoor play venue offering food, drink, and play facilities for children and families.

2. Information We Collect

We only collect information that helps us run our services safely and effectively.

We may collect:

  • Your name, email address, and phone number (for enquiries, bookings, or event reservations).

  • Payment information (processed securely by third-party providers).

  • Basic details if you sign up for newsletters or competitions.

  • CCTV footage inside and outside the venue for safety and security.

  • Any information voluntarily shared through messages, forms, or reviews.

For children:
We do not knowingly collect or store personal data directly from children.
Any information relating to children (e.g. name for party booking) must be provided by a parent or guardian.

3. How We Use Your Information

We only use your information for legitimate purposes, including:

  • Responding to enquiries or booking requests.

  • Managing party and event reservations.

  • Keeping our premises and visitors safe.

  • Sending updates about our services, events, or promotions (if you’ve opted in).

  • Improving our website and customer experience.

We never sell or share your personal data with third parties for marketing.

4. CCTV and Safety

To ensure the safety of all visitors, including children, we operate CCTV within public areas of the venue.
CCTV recordings are stored securely and only accessed by authorised staff if necessary for safety, security, or legal reasons.

Images are automatically deleted after a limited period unless required for investigation.

5. How We Store and Protect Your Data

Your data is stored securely on protected systems.
We use appropriate technical and organisational measures to prevent unauthorised access, disclosure, or misuse of your personal information.
We only retain data for as long as necessary for the purpose it was collected.

6. Sharing Information

We only share personal data when required to do so by law or with trusted service providers who process data on our behalf (for example, payment processors or email services).
These partners are contractually bound to handle your information securely and in accordance with data protection laws.

7. Your Rights

Under UK data protection law, you have the right to:

  • Request access to the information we hold about you.

  • Ask for corrections or deletion of inaccurate information.

  • Withdraw consent to marketing communications at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise any of these rights, contact us at [Insert email address].

8. Cookies and Website Tracking

Our website may use cookies to improve user experience and understand how visitors use our site.
You can adjust your browser settings to block or delete cookies at any time.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect new laws, technology, or changes in our services.
The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@minidunes.co.uk
📍 Mini Dunes Coffee & Play, 86–88 Lancaster Road, Preston, PR1 1DD

bottom of page